AI-powered conversation intelligence for contact centers
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Mihup.ai provides enterprise-grade voice AI solutions including real-time agent assist, automated interaction analytics, and multilingual virtual agents that handle queries across voice, chat, and email. Its proprietary ASR and NLP technologies support deep analytics of 100% of customer interactions, offering sentiment detection, compliance monitoring, and personalized coaching cues. The platform integrates generative AI to automate after-call work, suggest next best actions, and generate conversation summaries at scale. Designed for diverse languages and adaptable deployment models, Mihup.ai is optimized for complex contact center environments and verticals like BFSI, BPO, and telecom.
Contact Center Leaders, Customer Experience Teams, Operations Managers, Quality Assurance Teams, Digital Transformation Heads
Kolkata, India
51-200 employees
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