Agentic AI CRM that powers marketing, support, and sales for eCommerce
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BIK AI provides an agent-based AI CRM that unifies marketing, support, and customer engagement tools into a single platform for eCommerce businesses. It offers over 100 pre-built AI commerce agents and an agent builder that allows companies to create custom AI workflows for acquisition, retention, and support. The platform integrates with messaging and social channels such as WhatsApp, Instagram, email, and websites to automate conversations and drive conversions. BIK also includes analytics dashboards, marketing automation, helpdesk tools, and customer data management features. By consolidating multiple tools into one AI-driven system, it helps brands increase revenue, improve retention, and streamline customer interactions.
E-commerce Brands, DTC Companies, Marketing Teams, Customer Support Teams, Online Retail Platforms
Palo Alto, USA
51-200 employees
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